Our 50 years of experience in credit related processes allows us to work with multi-billion dollar banks and finance organizations on a variety of services including deposit processing, account opening, debit card configuration, post-dated cheque management and auto loan processing.
Our service offering is focused on retail banking and credit, and includes the following:
Deposits
- Fixed deposit processing (our clients include 4 large deposit-taking companies). We provide an end-to-end fixed deposit solution based on our proprietary software. And we service over a quarter of a million deposits.
- Acceptance and renewals of deposits
- Fixed Deposit Receipt issue and handling
- Managing loans and payments against deposits
- Generation of interest warrants, and tax documents
- Tax deductions and tax documents
- Change of address
- Correspondence with customers
- Account opening for savings accounts, current account and fixed deposit Application processing and accounts opening.
- Application processing (“know your customer” norms)
- PIN generation
- ATM card generation
- Exception processing (ATM cards, Cheque returns)
- Process MIS
- Loans and credit
- Auto and Vehicle Loans - we provide an “end to end” process solution for auto loans. We handle over 2,12,039 live contracts based on a proprietary Oracle-based IT platform.
- Contract configuration
- Data entry of vehicle particulars
- Maintenance of contract accounts
- Payment of insurance premium and entry of policy details
- Documentation for repossession
- Loan closure documentation (e.g. extinguishing lien)
- Credit Card processing
- Application processing
- Generation of PIN mailer and card
- Payment processing
- Account maintenance
- Hot listing
- Statement & collaterals
- Exception processing
- Mortgage Loans
- Application processing
- Documentation
- Pre-disbursement set-up
- Foreclosures
- Escrow management services
- Investor account services
- Exception transactions
- Consumer Loans
- Origination
- Loan set-up
- Rate change processing
- Overdue payment processing
- Cheque Handling Services - We manage post dated cheques and have over a million cheques in custody for our clients. Cheques are processed using custom-designed physical storage facilities, and our proprietary Oracle based software platform. Services include:
- Inward receipt of cheques
- Data entry
- Storage
- Retrieval, processing and receipting
- Presenting cheques to banks
- Accounting for bounced cheques
- Trade finance
- Forex
- Import bills for collection
- Import bills under L/C
- L/C reimbursements/ negotiations
|
