We have enjoyed fruitful associations with our clients, consistently delivering results, which have exceeded client expectations. Various intrinsic attributes have enabled us to achieve these results:

Stable, dependable partner

SBS and PMC are part of India’s most respected business groups, and demonstrates commendable financial performance and values such as trust and integrity. SF’s financial strength enables SBS to undertake the investments required to build a best-in-class organisation to deliver superior service to its clients.

Practical processing experience

We have the advantage of learning from over five decades of processing experience – processing massive volumes of transactions for SF back office. SBS’ transition from a decentralised set-up to a centralised shared service centre has provided SBS with valuable insights about hidden issues and challenges in transition and transaction processing. SBS has been able to successfully translate these learnings and insights into a robust transition methodology and operating model for client projects.

Proven outsourcing track record

We processes transactions for 50+ clients across the globe and has migrated over 150 processes.

Quality Program

High quality delivery is core to our culture and philosophy. The Sundaram Finance group has a reputation for quality, and various companies within the wider TVS group have been pioneers and champions in quality management.

We have a multi-faceted quality program that allows us to meet and exceed our clients’ strict quality expectations. Quality is driven both top-down and bottom-up with the involvement of the entire organization. We have a track record of continual improvement, and of process re-engineering to deliver value to clients.

Click the image to know more